Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.

Order confirmation

When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be dispatched. In the event that your items are unavailable for immediate dispatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to dispatch your order.

How will my order be delivered?

All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a dispatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.

Delivery Rates - UK Mainland

Standard Mainland UK shipping £5.95
FREE for Mainland UK orders over £75

Where does deliver?

We deliver anywhere in the UK (United Kingdom) Mainland.

There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.

If your address is outside of the UK mainland please contact for a delivery quote, either by email, our live chat function or by calling 0115 888 3058.

Deliveries to Northern England and Scotland may have an additional 5-10 days in addition to that stated on our product pages.

Estimated Delivery

The "usually delivered in..." timeframes specified on our product pages are our best estimate of when you will receive your order. We offer no guarantee that your order can be delivered in a specific timeframe.

Deliveries to Northern England and Scotland may have an additional 7-10 days in addition to that stated on our product pages.

If there is any delay we will contact you to let you know, if you are not prepared to wait then you can of course cancel your order at any time.

Premium White Glove Delivery Service

Many of our larger items include our white glove delivery service, a two person team will deliver your item to a room of your choice, unpack and carry out minor assembly. This service will be notified in the delivery tab on the product page.

COVID-19 Update

Many of our suppliers are currently experiencing delays which is reflected in our delivery estimates, some couriers are also experiencing longer than usual delivery times. Please understand that we will keep you updated throughout your order process with regular contact.